50 Floor is a flooring company that offers a wide range of flooring options for homeowners and businesses alike. They have been in business for over 30 years and have a reputation for providing quality products and excellent customer service. In this review, we will take a closer look at 50 Floor and what they have to offer.



One of the things that sets 50 Floor apart from other flooring companies is their mobile showroom. They bring samples of their flooring options directly to the customer, making it easy for them to choose the perfect flooring for their home or business. This also allows customers to see how the flooring will look in their space before making a purchase.

Another aspect of 50 Floor that customers appreciate is their installation process. They use only experienced and professional installers to ensure that the flooring is installed correctly and looks great. They also offer a lifetime installation warranty, giving customers peace of mind knowing that their flooring is covered in case anything goes wrong. Overall, 50 Floor is a great option for those in need of new flooring and looking for a company with a reputation for quality and customer service.

Company Overview



50 Floor is a flooring company that provides a wide range of flooring options to customers in various locations across the United States. The company was founded in 2006 and has since grown to become one of the leading flooring companies in the country.

With a focus on customer satisfaction, 50 Floor offers a variety of flooring options, including carpet, hardwood, laminate, and vinyl. They also provide installation services to ensure that customers have a hassle-free experience from start to finish.

The company prides itself on offering high-quality products at affordable prices, and they work with customers to find the perfect flooring solution for their needs and budget. They also offer a lifetime installation warranty, which gives customers peace of mind knowing that their flooring is installed correctly and will last for years to come.

Overall, 50 Floor is a reliable and trustworthy flooring company that offers a wide range of options and exceptional customer service. With their commitment to quality and affordability, they are a top choice for anyone in need of new flooring.

Flooring Options Offered

Various flooring samples displayed in a showroom, including hardwood, laminate, carpet, and vinyl. Bright lighting highlights the textures and colors

Hardwood

50 Floor offers a wide range of hardwood flooring options, including solid and engineered hardwood. Customers can choose from various wood species, such as oak, maple, hickory, and more. The company also offers different finishes, including distressed, hand-scraped, and wire-brushed. Hardwood flooring is a popular choice for its durability, natural beauty, and timeless appeal.

Laminate

For customers looking for a cost-effective flooring option, 50 Floor offers laminate flooring. This type of flooring is designed to mimic the look of hardwood, tile, or stone, but at a lower price point. Laminate flooring is easy to install and maintain, making it an ideal choice for busy households. 50 Floor offers a variety of colors and styles to choose from.

Vinyl

50 Floor offers vinyl flooring in both sheet and plank formats. Vinyl flooring is a popular choice for its durability, water-resistance, and affordability. The company offers a range of styles, including wood-look, stone-look, and tile-look options. Vinyl flooring is also easy to clean and maintain, making it a practical choice for busy households.

Carpet

50 Floor offers a wide range of carpet options, including plush, berber, frieze, and more. Customers can choose from various colors and styles to match their home decor. The company also offers stain-resistant and pet-friendly options for added convenience. Carpet is a popular choice for its comfort and warmth, making it ideal for bedrooms and living rooms.



Tile

For customers looking for a durable and water-resistant flooring option, 50 Floor offers tile flooring. The company offers a range of materials, including ceramic, porcelain, and natural stone. Tile flooring is easy to clean and maintain, making it an ideal choice for kitchens, bathrooms, and other high-traffic areas. 50 Floor offers a variety of colors, patterns, and sizes to choose from.

Overall, 50 Floor offers a wide range of flooring options to suit every taste and budget. Customers can choose from various materials, styles, and colors to match their home decor and lifestyle. With professional installation and a satisfaction guarantee, 50 Floor is a reliable choice for all your flooring needs.

Pricing and Value



When it comes to pricing, 50 Floor offers competitive rates for their flooring products and installation services. They provide a free in-home consultation to assess the customer's needs and provide an accurate estimate of the total cost. This is a great way to get an idea of the cost of the project before committing to anything.

One of the benefits of working with 50 Floor is that they offer a wide range of flooring options at different price points. This allows customers to find a product that fits their budget without sacrificing quality. Additionally, they often have promotions and discounts available, which can help customers save even more money.

In terms of value, 50 Floor offers high-quality flooring products and installation services. They use top-of-the-line materials and employ experienced installers to ensure that each project is completed to the highest standard. This means that customers can expect their new floors to look great and last for years to come.

Overall, 50 Floor provides competitive pricing and high value for their flooring products and services. With a wide range of options and a commitment to quality, they are a great choice for anyone looking to update their home's floors.

Installation Process



Scheduling

The installation process with 50 Floor is simple and straightforward. After selecting the flooring of your choice, the company will work with you to schedule an installation date and time that fits your schedule. They offer flexible scheduling options, including evenings and weekends, to accommodate your needs.

Once the installation date is set, a representative from 50 Floor will confirm the appointment with you and provide you with the name of the installation team that will be handling your project. They will also provide you with a phone number to contact in case of any changes or concerns.

Installation Day

On the day of installation, the installation team will arrive at your home at the scheduled time. They will begin by removing any existing flooring and preparing the subfloor for the new installation. The team will then install the new flooring, taking care to ensure that it is properly aligned and secured.

During the installation process, the team will keep you informed of their progress and address any concerns or questions you may have. Once the installation is complete, the team will clean up the work area and dispose of any debris.

Overall, the installation process with 50 Floor is efficient and professional. The installation team is knowledgeable and experienced, ensuring that your new flooring is installed correctly and to your satisfaction.

Customer Service Experience



When it comes to customer service, 50 Floor is dedicated to providing a positive experience for their customers. The company offers various avenues for customers to receive support, including consultation, support, and warranty claims.

Consultation

50 Floor offers free in-home consultations to help customers choose the right flooring for their home. During the consultation, a flooring expert will assess the customer's needs and offer recommendations based on their budget, lifestyle, and design preferences. The consultation is an excellent opportunity for customers to ask questions and receive expert advice.

Support

If customers have any questions or concerns, they can contact 50 Floor's customer support team via phone or email. The team is knowledgeable and responsive, providing customers with the answers they need in a timely manner. The company's website also features a comprehensive FAQ section that covers a wide range of topics, from installation to maintenance.

Warranty Claims

50 Floor offers a limited lifetime warranty on their flooring products, which covers defects in materials and workmanship. If customers experience any issues with their flooring, they can file a warranty claim with 50 Floor. The company's warranty department is dedicated to resolving issues quickly and efficiently, ensuring that customers are satisfied with their purchase.

In summary, 50 Floor's customer service experience is top-notch. The company offers free in-home consultations, responsive customer support, and a comprehensive warranty program. These features demonstrate the company's commitment to providing a positive experience for their customers.

Consumer Ratings and Reviews



When it comes to consumer ratings and reviews, 50 Floor has received mixed feedback. On Trustpilot, the company has an average rating of 3.8 out of 5 stars, with many customers praising the quality of the flooring and installation services. However, some customers have reported issues with scheduling and customer service.

On the Better Business Bureau (BBB) website, 50 Floor has an A+ rating, but there are several negative reviews from customers. Many of the complaints revolve around issues with the installation process, such as delays and poor workmanship. However, some customers have also reported positive experiences with the company's products and services.

Overall, it's important to note that while 50 Floor has received both positive and negative reviews, the company has taken steps to address customer complaints and improve its services. As with any home improvement project, it's important to do your research and read reviews from multiple sources before making a decision.

Pros and Cons

A room with a large, luxurious floor showcasing both the pros and cons of 50 Floor. Bright lighting highlights the details

Advantages

50 Floor offers a variety of flooring options to choose from, including hardwood, carpet, laminate, and vinyl. They also provide a free in-home consultation, which allows customers to see and feel the flooring options in their own space before making a purchase. The company also boasts a lifetime installation warranty, ensuring that their customers are satisfied with the installation process.

Another advantage of 50 Floor is their financing options. They offer several financing plans, including 0% interest for up to 18 months, making it easier for customers to afford their flooring purchase.

Disadvantages

One potential disadvantage of 50 Floor is their limited service area. They currently only operate in select cities and states, which may make it difficult for some customers to use their services.

Another potential downside is their pricing. While 50 Floor offers competitive pricing, their prices may be higher than some competitors. However, it is important to note that the company offers high-quality products and installation services, which may justify the higher cost for some customers.

Overall, 50 Floor is a reputable and reliable flooring company that offers a wide range of products and services. Customers can take advantage of their free in-home consultation and financing options, but should be aware of their limited service area and potentially higher pricing.

Comparisons with Competitors

When compared to its competitors, 50 Floor stands out in terms of its wide variety of flooring options, competitive pricing, and exceptional customer service.

In terms of flooring options, 50 Floor offers a wide range of materials, including hardwood, laminate, vinyl, and carpet. This selection allows customers to choose the best flooring option that suits their needs and budget. 50 Floor's competitors typically offer a more limited selection of flooring materials.

Furthermore, 50 Floor's pricing is highly competitive, often beating its competitors' prices for similar products. This makes 50 Floor an attractive option for customers who are looking for quality flooring at a reasonable price.

Finally, 50 Floor's customer service is exceptional. The company's representatives are knowledgeable, friendly, and always willing to help customers choose the best flooring option for their needs. This level of customer service is often lacking in the flooring industry, making 50 Floor a standout in this regard.

Overall, when compared to its competitors, 50 Floor offers a wide selection of flooring options, competitive pricing, and exceptional customer service, making it a top choice for customers in need of new flooring.



Frequently Asked Questions

What are the common customer complaints about 50 Floor?

Customers have reported some issues with 50 Floor's installation process, including delayed start times and subpar workmanship. Some customers have also reported issues with communication and customer service.

How does 50 Floor compare to Empire in terms of service and quality?

While both 50 Floor and Empire offer similar products and services, customers have reported that 50 Floor has better customer service and a more streamlined installation process. However, Empire may have a wider range of products available.

What is the general customer satisfaction rating for 50 Floor on BBB?

50 Floor has an A+ rating with the Better Business Bureau (BBB) and a 4.7 out of 5 star rating based on customer reviews.

Are there any recurring themes in reviews for 50 Floor on Consumer Reports?



Customers have reported that 50 Floor's prices are competitive and that the company offers high-quality products. However, some customers have reported issues with installation and communication.

What is the average pricing for flooring installation with 50 Floor?

The pricing for flooring installation with 50 Floor varies depending on the type of flooring and the size of the project. However, customers have reported that the company's prices are competitive with other flooring companies.

What do users on Reddit say about their experiences with 50 Floor?

Users on Reddit have reported mixed experiences with 50 Floor. Some users have had positive experiences with the company's customer service and installation process, while others have reported issues with communication and workmanship.